Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Hollister Complaint - Horrible customer service at Hollister in Monmouth Mall, Eatontown, NJ
Hollister Complaint

Hollister Complaint

ADVERTISEMENT

Horrible customer service at Hollister in Monmouth Mall, Eatontown, NJ


11/30/13- I witnessed and received horrific customer service at the Hollister in Eatontown NJ. While waiting to pay, I witnessed a man being demeaned and yelled at by cashier 01839433. I surmise by the cashier's behavior that English was his second language. The cashier became increasingly rude and was mistreating the customer like he was ignorant and bothering her. I was embarrassing to watch. When it was my turn to checkout, I was helped by the same cashier (01839433). She was just as rude and abusive to me. When I asked her to repeat a question & speak up- she rolled her eyes and replied with a tone & attitude that conveyed complete disregard and disrespect for me. I would have asked to speak to a manager but past experience with Hollister's parent company, Abercrombie & Fitch, has proven that they are not interested in feedback. In fact, after negative experiences at both stores, I believe that the entire sales staff is encouraged to be rude, disrespectful and not helpful to customers.
My 12 year old daughter was witness to this negative behavior. As a mother, I do not want my child to think that treating someone with distain or being treated in the manner is acceptable. Much like with Abercrombie, I feel I have to send a message and no longer patronize either their stores. I will instead shop at American Eagle where I am treated with dignity &respect. Also, I can look forward to a true shopping experience where you can actually see the merchandise and speak to the person with whom you are shopping.

FYI- Dangerously low lighting and loud music is the atmosphere of a night club not a clothing store.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Hollister
SUBMIT a ticket
for Hollister
WATCH videos
for Hollister
More Hollister Reviews and Complaints MORE reviews and complaints
for Hollister

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Hollister reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team