Hollister Support Ticket - trumbull, Connecticut

gift card - gift card

Created By: gussy's Picture gussy Last Reply: gussy's Picture gussy
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: gift card

on dec.18th 09 I purchased 159.00 worth of clothing at your store in the trumbull mall in ct. there was a promo going on that gave a $50 gift card if you spent at least $150. I asked the sales clerk when the card would expire and he said it did not have an expiration date. because of that I decided to save it and give it to my grandson for his birthday in may.There was nothing on the card itself saying when the card would expire. I also have my original receipt and it days nothing except that I have a gift card with a remaining balance of $50. Just to be sure I called the local store and they said it had expired in Jan! I would never have held on to it if I had known.It would have been very embarassing if I had given it to my grandson and he had gone to spend only to find it had expired. I think it is very unfair for the expiration not to be clearly stated at the time of sale and it should be on the card. I would like to have a replacement card for $50.. the promo was 20008:15702 promo gift card 604778559062 $50.00


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